About us

ERV, the travel insurance division of the ERGO Insurance Group, is represented in over 20 countries as one of Europe's leading providers. As an innovative service company, we are always close to our customers, both with our comprehensive range of products and with our international network. As a subsidiary of ERGO, our company is owned by Munich Re, one of the world's leading reinsurance companies.

We are always there for our customers, no matter what happens.

Our customers can contact us via our Emergency Call Centre 365 days a year, 24/7. Doctors, trained assistance coordinators and a network of hospitals, companies who can perform return transports and correspondents ensure medical assistance worldwide in the event of sickness and accidents and organise the aid measures.

In most cases, help can be provided quickly and without major effort. But there are always cases that require unusual measures. But regardless of whether you 'only' catch flu while on holiday or need to be flown home by air ambulance following a compound fracture, you should never forget to take out reliable travel insurance cover.



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